Shipping Policy
Shipping Policy
At Élan Luxe Boston, we’re committed to providing a smooth and elegant shopping experience from start to finish.
📦 Processing Times
- Orders are typically processed within 1–2 business days.
- During peak periods, processing may take up to 3 business days.
- All items undergo thorough quality checks before shipment to ensure the highest standards.
🌍 Shipping Times
- Standard International Shipping: Estimated 7–12 business days after dispatch.
- U.S. orders are shipped via USPS.
- In some cases, customs or local delivery services may cause minor delays.
💎 Our Guarantee:
If your order has not arrived within 21 days (3 weeks) from the date it was shipped, we’ll take full responsibility the item is on us.
🛒 Pre-Orders & Backorders
If your order includes a pre-order or back-ordered item:
- We’ll ship available items right away.
- Remaining items will follow as soon as they’re back in stock — no extra shipping charge.
🔍 Order Tracking
Once your order ships, you’ll receive a tracking number by email and/or text (if a phone number was provided).
Tracking updates may take 1–3 business days to appear. You can follow your order anytime via our Tracking Page.
📬 Incorrect Shipping Address
Please double-check your shipping address before placing an order.
If you've entered the wrong address, contact us right away at info@elanluxebos.com.
We’ll do our best to update it before your package leaves our warehouse. However, once shipped, we cannot redirect it.
Need help or have questions about your order?
We're always here for you at info@elanluxebos.com.
Élan Luxe Customer Support